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Privacy Policy 

At Wise Ways, we are fully committed to protecting your privacy.  We do not share your information with other organisations.

Collection and use of personal information

Wise Ways collects limited contact information such as title, full name and contact details and uses this information for the following purposes with your consent:

  • to provide you with the services you have requested (your progress and requirements are recorded in a confidential file)

  • to complete a transaction

  • to deal with your queries promptly

  • to keep you informed of new products, services, or events, through our newsletter. 

 

If you have subscribed to our newsletter, you will be able to “opt out” at any time.

Disclosure of personal information

Information will only be disclosed if required by law or requested by subpoena.

Personal information about you is only shared with your consent with your treating team, if requested.  Your treating team may include your medical practitioner, an alternative health provider, an allied health professional, or another mental health professional. 

Access and alterations

Australian privacy laws gives you the right to access any of your personal information we hold about you. If your file has been archived, an administration fee may be charged for the retrieval of personal information to cover our costs.

Our goal is to ensure that your personal information is accurate, complete and up to date. To assist us with this, please contact us if any of the details you have provided change. 

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